Legal
Terms & conditions.
Effective November 2026
The goods
Every item in this shop is embroidered in-house by Elevate Graphics Group in Acton, California. Colors may differ slightly due to manufacturer variations and monitor differences.
Personalization
Customization is limited to a single line of text per item, up to the character count shown on the product page. We set your text in our house style and do not print profanity. We will contact you before start of embroidery if your text cannot be set as entered.
Pricing & payment
Prices are in US dollars and include the printed piece and any included personalization. Shipping is a flat $8.95 and free on orders over $75. Payment is collected by Square on a secure, Square-hosted checkout page; we never see or store your card details.
Orders & production
We embroider your stocking in-house and ship within 7 business days.
Shipping
We ship to the address entered during Square checkout. Elevate Graphics Group is not responsible for orders shipped to an incorrect or undeliverable address provided by the customer. Delivery dates quoted by the carrier are estimates.
Returns & exchanges
Because personalized goods are made to order, they are final sale and cannot be returned unless they arrive damaged or defective. If your order arrives damaged, email info@elevategraphicsgroup.com within 7 days with a photo and we will replace it.
Custom & bulk orders
Bulk, team and corporate orders quoted through the contact page are governed by the quote we send you, which supersedes these terms for that order.
Contact
Elevate Graphics Group · Acton, California · info@elevategraphicsgroup.com · 805-366-3766.
Questions? Contact us and we will walk through anything here.